I forgot to cancel my sit and they just showed up at my house! +

When a sit is not canceled within 1 hour of the scheduled start time, the full cost of the sit is due to your scheduled sitter. We make every effort to remind you of upcoming sits, including adding them to your booking calendar and sending confirmation emails. It is unfair not to pay the sitter who has blocked time on their schedule, turned down other opportunities for work, and has driven to your home.